FAQ
Quick answers about Blanc de Vie Macau (BDV / 臻皙美容) Korean skincare and our cosmetics boutiques at YOHO Treasure Island and Wynn Palace, Macao. Seoul since 2007.
What do you sell online?
We sell Blanc de Vie Korean skincare products — toners, creams, masks, sun care and gift sets — through our Shopify store. Browse the collection online, or visit a boutique to try textures before you buy.
Where can I visit Blanc de Vie in Macau?
Two locations: YOHO Treasure Island — Shop/Unit 2004, Level 2, YOHO Treasure Island Hotel (YOHO 金銀島酒店), Caminho Marginal do Lago No. 12, Macau; and Wynn Palace Cotai boutique — Shop 55, 2/F Wynn Palace. Full details on our Visit Us page. Message WhatsApp +853 6688 2639.
What are your opening hours?
We are open daily, 11:00–21:00 at both YOHO Shop 2004 and Wynn Palace Shop 55. For visit questions, message us on WhatsApp.
How do I contact you?
Email hello@blancdv.com (we typically reply within 1–2 business days), or message WhatsApp Business at +853 6688 2639 for product questions, order help or boutique visits. Public contact for BDV Macau cosmetics is WhatsApp +853 6688 2639 only.
Do you offer shipping or pickup?
Shipping options appear at checkout where available. Soft-launch pickup and hotel/home delivery in Macau — message WhatsApp or see Visit Us for YOHO Shop 2004 and Wynn Palace Shop 55.
What is your returns policy?
For returns or exchange questions, email hello@blancdv.com or message us on WhatsApp. We will help you with the next steps.
What languages and payments do you accept?
Our boutique team can assist in common languages used in Macau. Online payment options are shown at checkout.
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As ever, Blanc de Vie.